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The Forrester Wave™: Customer Database and Engagement Agencies, Q1 2021
The next six months are a crucial time for retailers and understanding how to re-engage with consumers is critical.
Tips include: Provide helpful or fun content and experiences for consumers at home.
Merkle Releases 2020 Loyalty Barometer Report, Reveals Need to Create Human Connections is Top Priority
Annual report highlights what’s necessary to ensure your loyalty and rewards strategies are current, relevant, and impactful.